Applications can be processed both in person and through the electronic headquarters. The OTA operating hours will correspond to the residential area, from Monday to Friday, 9:00 AM to 1:30 PM and 3:00 PM to 7:00 PM. There will be no OTA on Saturdays, and in August it will only operate in the mornings.
From November 16th, the OTA will extend to Zorrotza where residents who obtain the corresponding permit will be able to park without time limits in their area of residence (Zorrotza Norte or Zorrotza Sur). In Zorrotza, where there will be blue, green, and green-L sectors, residents can apply for their card from today.
Applications can be made through the municipal website (www.bilbao.eus/eudala), the Citizen Attention Office (c/ Lersundi, 5. 48009 Bilbao), by phone at 94 470 10 47, and at the Municipal District Center on Clara Campoamor Street, 1 (open Monday to Friday from 8:30 AM to 9:30 PM and Saturdays from 9:00 AM to 2:00 PM).
The annual fee is €50/year or, where applicable, the proportional part prorated by natural quarters. Key conditions for obtaining the permit include being registered in Bilbao, the vehicle's address matching the registration address (with exceptions), and being up-to-date with payments to the Bilbao City Council. A maximum of 2 resident permits per household will be granted.
