Anyone can send a complaint, a lead, a story, or a topic proposal to GasteizBerri via WhatsApp or email. The editorial team guarantees the confidentiality of the informant and will not make their identity public during the journalistic investigation.

Many news stories begin with a message: a neighborhood complaint, a problem in an area, a situation no one is reporting, or a story that deserves to come to light. For this reason, GasteizBerri has reinforced its direct contact channels with citizens to receive public interest information related to Vitoria-Gasteiz and Álava.

Those who wish to send any information to the editorial team can do so through these channels: WhatsApp at 623 03 89 00 or by email at redaccion@gasteizberri.com.

The editorial team will analyze each message with journalistic criteria, verify the data, and then decide if that information leads to a news story, a follow-up, or an investigation. Sending a lead does not imply automatic publication, but it does ensure its review and evaluation.

GasteizBerri maintains the confidentiality of individuals who contact the media at all times. Their identity will not be made public during verifications or the investigation process, unless the source itself expressly decides to take that step. With this direct channel, GasteizBerri aims to make it easier for anyone to convey relevant facts, complaints, stories, or proposals that affect the life of the city and the territory.